PROFESSIONAL SERVICES
The SolArc professional services team engages directly with our clients to scope and configure RightAngle® and to ensure proper integration with internal systems. During and after implementation, SolArc's project management and business experts work closely with clients to optimize software usage and maximize its value to the company's operations.
SolArc professional services include implementation services for new RightAngle customers and post-implementation consulting services.
Implementation Services
SolArc is unparalleled in its software implementations. Every client that has purchased RightAngle has gone live with the software. That's due, in large part, to our implementation team. Relying on their extensive knowledge of our customers' systems and of our own RightAngle solution, our Implementation Services team:
- Ensures implementation success with timely issue resolution.
- Includes experts in project management, risk management, business analysis, strategic planning, gap analysis and quality control.
- Analyzes existing business processes (even peripheral issues, such as human resources, internal communications and IT support) and recommends ways to maximize the effectiveness of RightAngle.
- Provides configurable training options to suit your company.
- Integrates a range of legacy and third-party systems.
- Keeps our clients informed through user group conferences and mysolarc.com, a website for our user community.
Consulting Services
After implementation, SolArc provides consulting services to ensure that your software continues to meet your changing needs. These services may include:
- Building new interfaces for RightAngle to integrate with third-party systems.
- Configuring RightAngle to trade new commodities.
- Integrating new locations and/or employees from an asset-based acquisition.
- Business case development.
- Project economics
Our consulting team has more hands-on experience with RightAngle than anyone else in the software industry. Also, our consulting team gives clients a direct link to business experts with an average of more than 15 years of industry experience. With this combination of experiences, our consulting team is best equipped to understand the specific business challenges faced by our clients, however their situation changes, and recommend the best solutions to address those challenges.
SolArc service professionals engage directly with you to scope and configure SolArc RightAngle.
